Shipping Policy
How and when your FOFUS order ships across India. Last updated: 23 September 2026.
Where we ship
We currently ship to serviceable pin codes across India through trusted courier partners. Shipping to international destinations is not available at the moment.
Made-to-order lead time
Every FOFUS item is 3D printed to order, so dispatch happens after production, not from stock. Typical production lead time is 2-4 working days before dispatch, depending on order volume and the complexity of the print. Larger or highly detailed orders may take a little longer, and we will inform you if so.
Delivery estimates
After dispatch, delivery within India typically takes 3-7 working days, depending on your location. Combining production and transit, most orders arrive within about 5-11 working days of payment confirmation. These are estimates, not guarantees; remote pin codes and courier delays can extend delivery. Busy seasons and public holidays may add a few days.
Shipping charges
Shipping charges, if any, are shown at checkout before you pay. Free-shipping offers and thresholds, when active, apply automatically. Custom 3D print quotes already include shipping within India as stated on the quote.
Packaging
Prints are cleaned, quality-checked, and packed in protective packaging suited to the material. 3D printed parts can be lighter and more detailed than they look in photos; each piece is checked before it leaves our print studio in Kerala.
Tracking and updates
Once your order is dispatched, we share tracking details by email or WhatsApp wherever the courier provides them. If your tracking shows no movement for an unusual period, contact us and we will follow up with the courier.
Wrong address or failed delivery
Please double-check your address and phone number at checkout. Re-shipping orders that fail due to an incorrect or incomplete address, or repeated failed delivery attempts, may attract the actual shipping cost. If a courier returns an undelivered package to us, we will contact you to arrange re-delivery.
Damaged deliveries
If your package arrives damaged, photograph the item and packaging and report it within 7 days of delivery as described in our Refund Policy. We will arrange a free replacement once the damage is verified.
Contact
Shipping questions? Email reventer@fofus.in or message us on WhatsApp with your order number and we will help you out.