Privacy Policy

Effective Date: June 2026
Business: FOFUS (brand of GNILABS LLP)
Website: fofus.in
Contact: support@fofus.in | +91 98958 54640

We respect your privacy. This policy explains what data we collect, how we use it, and your rights as a customer.

1. Information We Collect

When you place an order or create an account on fofus.in, we collect:

Name, email address, phone number
Shipping and billing address
Payment details (processed securely via Razorpay — we do not store card or UPI details)
Order history and product preferences
Device and browsing data via cookies (for analytics and store functionality)

2. How We Use Your Information

To process and fulfil your orders
To send order confirmations, tracking updates, and delivery notifications via WhatsApp and email
To provide customer support
To improve our products and store experience
To send occasional promotional messages (only if you opt in)

3. Payment Security

All payments are processed through Razorpay, a PCI-DSS compliant payment gateway. We accept UPI, debit/credit cards, net banking, wallets, and EMI. FOFUS / GNILABS LLP does not store any payment card or UPI credentials on our servers.

4. Data Sharing

We do not sell your personal data. We share your information only with:

Shipping partners (Delhivery, DTDC, BlueDart via Shiprocket) to fulfil your delivery
Razorpay for payment processing
Shopify Inc. (our e-commerce platform provider)
Google Analytics (anonymised, for website traffic analysis)

5. Cookies

fofus.in uses cookies to remember your cart, preferences, and session. You can disable cookies in your browser settings, but this may affect store functionality.